PUBLIC-RECORD CASE FILE · Unsupported claims
DoNotPay: the FTC order against unsupported AI lawyer claims
Final FTC order · Record dated 2025-02-11 · Sources checked 11 October 2026
What the public record shows
The FTC announced a finalized order against DoNotPay in February 2025. Its complaint challenged claims that the subscription service could substitute for a human lawyer, alleging that the company had not adequately tested the quality and accuracy of its legal features with attorneys.
Where the promise broke
The final order requires $193,000 in monetary relief and notices to specified past subscribers. It prohibits claims that the service performs like a lawyer without sufficient supporting evidence.
What this record does not establish
This is a consumer-protection order concerning particular claims, not a criminal conviction or a finding that every legal software tool is fraudulent.
The buyer lesson
A professional-replacement claim needs task-specific validation and clear accountability. Ask who reviewed the output and what happens when a document or deadline is wrong.